Update - Issues on the Facebook API have caused intermittent indexing problems of Facebook mentions into our Listen module, delivering partial data into our systems.
We continue to monitor the situation while the issue until it is resolved. Other sources are not affected.
Mar 27, 11:16 CET
Monitoring - We are currently experiencing severe delays of Facebook mentions coming into the Listen module, due to delays on the Facebook API.
We monitor the situation and will provide further updates once we see improvements in performance.
Other parts of Falcon are not affected by this delay.
Mar 20, 11:00 CET

About This Site

This is Falcon’s status page, where you can get updates on how our platform is doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Falcon, don’t hesitate to get in touch with us at support@falcon.io and we’ll get back to you as soon as we can.

Platform Operational
Listen Degraded Performance
Engage Operational
Publish Operational
Measure Operational
Audience Operational
Filestack API Operational
Cloud Elements EU Production Operational
Advertise Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System migration Feb 18, 23:00 - Feb 19, 00:00 CEST
Please be advised that the Falcon platform team is going to perform a system migration on Tuesday 18th, February from 11:00 pm CEST (Copenhagen time). The equivalent time zones are as follow:

EST (New York) 18th Feb, Tuesday 5PM EST
AEDT (Melbourne) 19th Feb, Wednesday 9AM AEDT

During the maintenance, we do not expect any major service disruption or outage. In the unlikely event of an outage, users may not be able to access the platform for a limited amount of time. Scheduled posts are expected to go out as planned and there is no data loss. If you have any queries you can comment below or reach us on support@falcon.io
Posted on Feb 18, 13:17 CET
Past Incidents
Apr 2, 2020

No incidents reported today.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.