All Systems Operational

About This Site

This is Falcon’s status page, where you can get updates on how our platform is doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Falcon, don’t hesitate to get in touch with us at support@falcon.io and we’ll get back to you as soon as we can.

Platform Operational
Listen Operational
Engage Operational
Publish Operational
Measure ? Operational
Audience Operational
Filestack API Operational
Cloud Elements EU Production Operational
Advertise Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Listen database upgrade Oct 29, 09:00-12:00 CEST
Part of the Listen section of the platform will undergo scheduled maintenance on Tuesday, October 29 from 9AM CEST to 12PM CEST (Copenhagen time).

During that time, Listen exports will be unavailable, the rest of the Listen module will be unaffected. There will be no data loss.

If you have any questions, please reach out to Support via the in-app chat or email us at support@falcon.io.

Thank you for your understanding.
Posted on Oct 22, 10:34 CEST
Past Incidents
Oct 24, 2019

No incidents reported today.

Oct 23, 2019

No incidents reported.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Measure reports are not loading correctly
Resolved - This incident has been resolved.
Oct 11, 14:41 CEST
Monitoring - A fix has been implemented and Measure reports are once again working correctly.
We continue to monitor the situation.
Oct 11, 10:20 CEST
Update - We are continuing to work on a fix for this issue.
Oct 11, 10:19 CEST
Identified - We are aware that Measure reports are not loading correctly at this point.
We have identified the cause and are working on a solution.
We apologise for all inconvenience caused.
Oct 11, 10:04 CEST
Oct 10, 2019
Facebook channel reports aren't loading correctly
Resolved - This incident has been resolved.
Oct 10, 12:02 CEST
Monitoring - A fix has been implemented and reports are again back online. We'll continue to monitor the situation.
Oct 10, 11:18 CEST
Identified - We've identified the root cause and are hard at work on resolving this.

We'll keep you updated on the progress.
Oct 10, 10:56 CEST
Investigating - We're aware of an issue with loading Facebook channel reports in Measure at the moment.

We're investigating the cause and will update you as soon as we know more.

Stay tuned and please accept our apologies.
Oct 10, 10:48 CEST
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