All Systems Operational

About This Site

This is Falcon’s status page, where you can get updates on how our platform is doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Falcon, don’t hesitate to get in touch with us at support@falcon.io and we’ll get back to you as soon as we can.

Platform Operational
Listen Operational
Engage Operational
Publish Operational
Measure Operational
Audience Operational
Filestack API Operational
Cloud Elements EU Production Operational
Advertise Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Label service update Oct 29, 09:00-09:20 CET
Our label service will undergo maintenance on Thursday, October 29 at 9:00 a.m. CEST (Copenhagen time).

For up to 20 minutes, the label functionality in the platform may be unavailable or fail to respond. Please be advised that we do not recommend using labels during the maintenance period.

If you have any questions, please reach out to Support via the in-app chat or email us at support@falcon.io.
Posted on Oct 21, 10:37 CEST
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This incident has been confirmed as resolved by Twitter.
Oct 16, 05:30 CEST
Update - We are continuing to investigate this issue.
Oct 16, 01:58 CEST
Investigating - We are aware of an issue Twitter is experiencing, affecting all actions. This issue is occurring both natively, and with third-party applications.

We will continue updating this incident as Twitter itself investigates, and apologise for any disruption this causes to your workflow. Twitter's own status updates regarding this issue can be found here: https://api.twitterstat.us/
Oct 16, 01:57 CEST
Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 21:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 CEST
Scheduled - Due to recent changes in the Twitter API, we will be performing maintenance on the platform at 21:00 CEST (3 PM Eastern US time) today, October 15th.

This emergency service change is necessary to ensure continued compliance with Twitter.
This is estimated to take around 15 minutes.

The following operations will be affected during that time:
Direct publishing to Twitter will be unsuccessful. Please try again after the service window has passed.
Scheduled Twitter posts will go out immediately after the service is brought back online.
Twitter indexing in Engage will be delayed and replying to Twitter messages may be unsuccessful during the maintenance window.

No other services in the Falcon platform will be affected during this time.
We apologise for the inconvenience this causes.

If any questions arise, please reach out to the Falcon Support team.
Oct 15, 16:23 CEST