Update - Together with YouTube, we continue investigating the issue that is causing YouTube channels to disconnect.

We will update again once we have more information to share.
May 28, 16:13 CEST
Identified - We are aware of an issue with YouTube channels disconnecting starting on May 27 around 11PM CET and continuing to affect channels today.

We are investigating the root cause and will update again as we learn more.
May 28, 11:43 CEST

About This Site

This is Falcon’s status page, where you can get updates on how our platform is doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Falcon, don’t hesitate to get in touch with us at support@falcon.io and we’ll get back to you as soon as we can.

Platform Partial Outage
Listen Operational
Engage Operational
Publish Operational
Measure Operational
Audience Operational
Filestack API Operational
Cloud Elements EU Production Operational
Advertise Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020
Resolved - This incident has been resolved.
May 28, 12:41 CEST
Identified - We identified performance degradation when processing Facebook video posts. This might cause delays when publishing this post format to Facebook. Other networks or post types are not affected
May 2, 13:45 CEST
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020
Completed - The service update has been completed.
Please reach out to Support if you experience any issues with the platform.
May 24, 08:13 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 CEST
Scheduled - The Falcon platform is updating a critical account service which may cause the platform to be unreachable for a short time.
We’ll update here again as soon as the update has been completed.
We apologize for any inconvenience this may cause.
Please reach out to Support via email support@falcon.io if you have any questions regarding this.
May 24, 07:53 CEST
May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.